IHM Connectivity GDS and Internet Seamless connectivity to the Global Distribution System and Pegasus powered websites promoting your property to 600,000 travel agents worldwide and online travel sites (OTAs) such as Travelocity®, Expedia®, Hotwire®, Orbitz®, etc.
Virtually free marketing and advertising to millions of travelers who book business and leisure accommodations online.
IHM Integrated Booking Engine Quickly turn lookers into bookers with this easy to use, intuitive, graphical booking engine displaying inventory, property images, availability and rates for individual or multiple room requests.
User definable color schemes and package handling solutions allow customization for your hotel.
Offer secure encryption of credit card data.
Gather information about your guests for future marketing opportunities.
IHM Voice Services 24 hours a day, 365 days a year, and always answered as your hotel
With one of the best conversion rates in the industry, our highly trained Reservation Sales Agents process reservations efficiently and politely with a level of professionalism exceeding conventional notions of service.
Never miss a reservation! Our call center is always open, our agents take care of your guests and are trained to close the sale. Our average speed to answer a call is 1.46 seconds.
Average ADR increase of 10%
IHM Group Reservation Service Let our Group Sales Team help you fill multiple rooms and increase your property’s occupancy rates, RevPAR and revenue.
Compete more effectively for the lucrative group tour market with trained Group Sales Specialists that can address questions quickly, sell your property and complete the group contract.
Leisure groups often occupy 7-10 rooms per group
IHM Revenue Enhancement
WHY IHM AS YOUR PROVIDER
YOUR HOTEL WILL OUT PERFORM THE COMPETITION
15 to 1 ROI
Premium # 1 Placement Guaranteed– IHM will monitor the competition and outbid 24/7 to the # 1 Spot on Expedia, Hotels.com, Travelocity, Orbitz and Cheap Tickets as well as the OTA's affiliated sites throughout the day.
IHM trackable daily, weekly and monthly reports measure the effectiveness of the ads and calculating the ROI - Return on Investment.
Combine IHM Global Distribution System (GDS) with IHM PPC Revenue Maximizer Program for Superior GDS Revenue Results.
IHM’s Customer Service Department reviews and monitors our properties 24 hours/365 days a year to ensure the highest visibility and standards. Around-the-clock, toll-free customer support is also available for your hotel, guests, and travel agents.
How better to earn your TRUST – we are willing to put your Service Agreement behind our Promise
The IHM Gold Standard of Service Guarantee: 24/7/365 a Customer Service agent will:
Respond to your Phone Call: 1-480-452-5992
Respond to your email: customerservice@investorshm.com
In 60 minutes or less
Our Values - were created to ensure we stay focused on our promise
VALUE - IHM team members are dedicated to providing supeirior services at a low cost.
PRODUCTIVITY - IHM products and services should shrive more reservations and revenue to our customers. Our revenue reports allow the customer to tract and quantify revenue on a daily, weekly and monthly basis.
RELIABILITY - Our connectivity and services are monitored 24/7 to ensure accurate and the best connectivity availalable.
SIMPLICITY - IHM does all the work. We create simple solutions for complex issues.